KEY POINT

Have plans in place for returning to normal operations after an evacuation order is lifted.

The importance of having a continuity of operations plan cannot be overstated. Pre-planning must consider activities such as returning clientele (i.e., patients, students, residents, etc.) to the facility in an orderly manner, or making longer-term arrangements, if a return is not possible. Communications with family members and others is a critical component.

Plans for crisis counseling and critical incident stress management should also be included. Note that FEMA provides a good online reference for returning to normal at http://www.fema.gov/rebuild/recover/after.shtm (opens in new window).